Privacy policy
This policy covers Ambassador Digital Hub, an internal tool used only by Ambassador Cruise Line's digital team. Ambassador Cruise Line's main privacy and cookie policy also applies.
Signing in
You sign in with your Google account. The hub receives your email address and name from Google and checks your email address against its list of invited team members. It does not receive your password or any other information from your Google account.
What is stored
- The list of invited people: each person's email address, name, role in the hub and who invited them.
- Work the team saves: drafts of adverts, emails and pages, notes and settings, with the name of the person who saved them.
- Marketing figures: totals from our own Google Ads, Google Analytics and Search Console accounts, and our booking reports. These are counts and amounts by day, channel, campaign or sailing, never information about individual customers.
The information is stored in Google Cloud (Firebase) in a project owned by Ambassador Cruise Line.
Google Ads and other Google data
The hub's access to Google Ads, Google Analytics and Search Console is read-only and limited to Ambassador Cruise Line's own accounts. At present it is used only to produce reports and planning figures for our own marketing team; later it may also be used by our own team to create campaigns and adverts and change budgets in our own Google Ads account. It is never combined with other companies' data, and never sold or shared outside Ambassador Cruise Line. The hub's use of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.
Sharing
Nothing in the hub is sold, rented or shared with third parties, other than the service providers that run it (Google Cloud and Firebase).
How long it is kept
A person's entry on the invited list is removed when they no longer need access. Saved work is kept until it is deleted. Marketing figures are kept for reporting over time.
Deleting your data
The hub stores no information about Facebook or Instagram users. Its connection to Meta only reads our own advertising account's figures (spend, impressions and clicks), with Ambassador Cruise Line's own business account.
To have your own information removed from the hub (your entry on the invited list, or work saved under your name), ask the hub's administrator, or use our contact page and mention Ambassador Digital Hub. We remove it within 30 days and confirm when it's done.
Your rights and contact
To ask about the information held about you, to have it corrected or removed, or with any other question, please use our contact page and mention Ambassador Digital Hub.
Last updated 4 November 2026.